a division of Jupitermedia Corporation
Search Engine Submission Essentials: A SearchEngineWatch.com Briefing

Report Summary: This briefing is a compilation of Danny Sullivan's previously published writings about search engine submission processes. We have distilled the vast archives of SearchEngineWatch.com into this convenient best of briefing which aims to serve as an essential reference guide and directory that saves time and provides the tools needed to make search engines work for your organization.

Opting in: Perfecting Permission

Report Summary: Only eight percent of marketers are using a confirmed opt-in process because they believe it will impact the size of their e-mail lists. However, confirmed opt-in brings message-rendering benefits.
Key Questions: How many consumers use a secondary e-mail address when opting in? To what extent will adopting a rigorous opt-in process reduce list size? What can marketers do to optimize opt-in processes?

JupiterResearch Consumer Survey Report: The State of Customer Service, 2003

Report Summary: Customer service plays an important role in the shopping decisions consumers make across sales channels. As their satisfaction with online service wanes, online buyers are turning to staff-intensive, phone-based service, and making purchasing decisions based on past service experiences. Amid elevated stakes for high-value buyers, consumers are seeking improved access to knowledgeable service staff and speedy resolution of their increasingly prevalent service issues.

 

Welcome to IFCC

The Internet Fraud Complaint Center (IFCC) is a partnership between the Federal Bureau of Investigation (FBI) and the National White Collar Crime Center (NW3C).

IFCC's mission is to address fraud committed over the Internet. For victims of Internet fraud, IFCC provides a convenient and easy-to-use reporting mechanism that alerts authorities of a suspected criminal or civil violation. For law enforcement and regulatory agencies at all levels, IFCC offers a central repository for complaints related to Internet fraud, works to quantify fraud patterns, and provides timely statistical data of current fraud trends.

Internet Histories:

Internet History and Growth, by William Slater III - Chicago Chapter of the Internet Society [PPT presentation]

The Tao of IETF - A Novice's Guide to the Internet Engineering Task Force

A Brief History of the Internet
by those who made the history, including Barry M. Leiner , Vinton G. Cerf , David D. Clark, Robert E. Kahn, Leonard Kleinrock, Daniel C. Lynch, Jon Postel, Lawrence G. Roberts, Stephen Wolff. A Spanish-language translation is also available.

A Short History of Internet Protocols at CERN
By Ben Segal

Net History
A site dedicated to Internet history links, including Internet,
email, web and other related history sources.

The Internet Tapes
Professionally produced Audio CD and Ebook products on Internet
history, suitable for educational use and for non-technical
audiences.

BASIC INTERNET
A Basic Guide to the Internet
A brief discussion of the Internet and its components
How to Connect to the Internet
A chart of options, questions to ask a prospective Internet Service Provider, and a list of ISPs in the 518 area code
Understanding the World Wide Web
A discussion of the major protocols that make up the Web, the makeup of URLs, browsers and plug-ins, multimedia, Web programming languages and more
RESEARCH GUIDES
Checklist of Internet Research Tips
A collection of tips in a cogent format, with an emphasis on the use of subject directories and search engines
Conducting Research on the Internet
Advice on using e-mail discussion groups, Usenet news, and basic recommendations on the use of subject directories and search engines with tips on conducting searches
Evaluating Internet Resources
Strategies for evaluating resources found on the Internet
SEARCH ENGINES, SUBJECT DIRECTORIES & THE DEEP WEB
Getting Started: Selecting a Tool for Your Search
A chart listing general query types and the kinds of search tools that support them
Boolean Searching on the Internet
The principles of search logic and the different manifestations of this logic on Web search engines
The Deep Web
A tutorial describing this newsworthy phenomenon: what it is, what to call it, tips for dealing with it, and how to locate its content
How to Choose a Search Engine or Directory
A chart listing numerous features and the search engines & directories that support them
Searching the Internet: Recommended Sites and Search Techniques
An extensive tutorial on the use of subject directories, search engine services, and the "deep" Web. This tutorial covers Google, Ask Jeeves, BUBL LINK, Ixquick and Yahoo
Second Generation Searching on the Web
Tips on precision searching using features available on second generation search services. This tutorial covers Teoma, Ixquick, SurfWax and TracerLock